Website terms of use

This website is operated by Novieri, domiciled in Barranquilla, Atlántico, Colombia, hereinafter “Novieri”.

The site has an informational and commercial purpose: to present Novieri's services and products and to provide contact channels. The information published does not constitute a binding commercial offer or technical, legal, accounting, or financial advice applicable to your specific case.

These terms are governed by Colombian law, in particular Law 527 of 1999 on data messages and electronic commerce, Law 1480 of 2011 (Consumer Statute), Law 1581 of 2012 on personal data protection, Law 1273 of 2009 on computer crimes, and applicable intellectual property rules, including Law 23 of 1982 and Andean Decision 486 of 2000.

You may read, download, and share the site's content for informational, personal, or commercial evaluation purposes, provided you respect the integrity of the content and its attribution to Novieri.

• Alter, interfere with, or attempt to gain unauthorized access to the site, its servers, or associated systems.
• Use automated mass-extraction mechanisms that affect the site's operation.
• Introduce malicious code or engage in conduct criminalized by Law 1273 of 2009.
• Submit unlawful, defamatory, or misleading content through the forms or the assistant, or third-party personal data without authorization.
• Impersonate others or falsely present yourself as part of Novieri.

In using the site, you agree not to:

The Novieri trademark, its logo, visual identity, texts, design, source code, and other site content are owned by Novieri or used with the authorization of their owners, and are protected by copyright and industrial property rules.

Accessing the site grants no license over that content. Any commercial use, substantial reproduction, derivative work, or use of the trademark requires Novieri's prior written authorization. Third-party trademarks mentioned belong to their respective owners and are cited descriptively.

The site includes a virtual assistant that answers questions about Novieri based on published content. Its answers are generated automatically and may contain inaccuracies or become outdated.

The assistant's answers are informational and do not constitute an offer, quote, contractual commitment, or professional advice. Any scope, price, or condition is defined solely in a written proposal signed by Novieri. Do not enter credentials, sensitive data, or confidential information in the chat.

We aim to keep the site continuously available, but interruptions may occur due to maintenance, updates, third-party provider failures, or force majeure. Novieri may modify, suspend, or discontinue the site or its features, in whole or in part, at any time.

The site may link to third-party pages or services. Novieri does not control their content or privacy practices and is not responsible for them. Access to those sites is at your own risk and subject to their terms.

The site's content is provided “as is”, based on the information available at the time of publication. To the maximum extent permitted by Colombian law, Novieri is not liable for damages arising from the use of or inability to use the site, from decisions taken on the basis of its informational content, or from unavailability attributable to third parties.

This limitation neither excludes nor restricts the rights granted to consumers by Law 1480 of 2011, nor Novieri's liability for willful misconduct or gross negligence.

The processing of personal data you provide through the site is governed by our personal data processing policy and our cookie policy, which form an integral part of these terms.

Novieri may update these terms to reflect changes to the site, its services, or applicable regulations. The version in force is the one published on this page, with its last-updated date. Using the site after a change implies acceptance of it.

These terms are governed by Colombian law. Any dispute arising from them shall be submitted to the competent courts of the city of Barranquilla, Colombia, without prejudice to the powers granted by law to the Superintendence of Industry and Commerce in consumer protection and personal data matters.

For any communication regarding these terms: sales@novieri.com.