Your WhatsApp answers, sells, and books. On its own.
Built for restaurants and hotels: an AI agent that genuinely converses — no button menus. It consults your menu or services, takes orders, manages reservations, answers questions from your own information, and hands the conversation to your team when needed.
What it does
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Real conversation, not buttons
It understands what customers write — or say: voice notes are transcribed automatically, because that's how customers actually message.
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Takes orders and reservations
Consults the menu or services, builds the order, books the reservation, and records it — real actions on your data, not just replies.
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Answers from your information
Prices, hours, policies, and availability come from your own knowledge base; what it doesn't know, it escalates.
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Human handoff
It detects when a person should step in and flags the conversation for your team, full history in view.
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Admin panel
Onboarding, bot content, and support metrics in a dedicated web panel: you control what the assistant knows and does.
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Bilingual and multi-location
Serves customers in Spanish and English and supports multiple brands or locations with strict data isolation between them.
A real product, in production.
A multi-tenant SaaS platform: WhatsApp layer on Evolution API and the official WhatsApp Business API, an Anthropic Claude agent with tool use, RAG on PostgreSQL with pgvector, Redis queues, and a React panel — with cross-tenant data-isolation tests included.
whatsapp api ·· claude ·· fastapi ·· postgresql · pgvector ·· redis ·· react
Each product is designed, built, and operated by the Novieri team — with the same enterprise practices as our services: security, monitoring, and continuous improvement. You're not buying software and getting left alone; you're buying a product with a team behind it.
next step
Want to see it running on your data?
Book a 30-minute demo and we'll show it applied to your case, no strings attached.
Book a demo