Your WhatsApp answers, sells, and books. On its own.
Built for restaurants and hotels: an AI agent that genuinely converses — no button menus. It consults your menu or services, takes orders, manages reservations, answers questions from your own information, and hands the conversation to your team when needed.
What it does
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Real conversation, not buttons
It understands what customers write — or say: voice notes are transcribed automatically, because that's how customers actually message.
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Takes orders and reservations
Consults the menu or services, builds the order, books the reservation, and records it — real actions on your data, not just replies.
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Answers from your information
Prices, hours, policies, and availability come from your own knowledge base; what it doesn't know, it escalates.
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Human handoff
It detects when a person should step in and flags the conversation for your team, full history in view.
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Admin panel
Onboarding, bot content, and support metrics in a dedicated web panel: you control what the assistant knows and does.
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Bilingual and multi-location
Serves customers in Spanish and English and supports multiple brands or locations with strict data isolation between them.
A real product, in production.
One platform serving many businesses at once, with each one's data kept apart from the rest. The assistant answers from your own documents and finishes the task: books it, records it, tells someone. The separation between accounts has its own tests.
Meta Tech Provider — approved by Meta for the WhatsApp Business Platform. Your number runs on the official API under your own Meta account, and message templates go through Meta's own approval. Not a shared gateway, and not an unofficial reseller.
whatsapp api ·· claude ·· fastapi ·· postgresql · pgvector ·· redis ·· react
Each product is designed, built, and operated by the Novieri team — with the same enterprise practices as our services: security, monitoring, and continuous improvement. You're not buying software and getting left alone; you're buying a product with a team behind it.
next step
Want to see it running on your data?
Book a 30-minute demo and we'll show it applied to your case, no strings attached.
