novieri product

Answer more calls — day, night, and during peak demand.

An AI receptionist that picks up your sales line in seconds, in a natural voice: it answers questions from your company's information, captures the caller's details into your CRM, warm-transfers to your team during business hours, and books meetings when nobody's in.

What it does

  • Answers every call

    Calls are answered within seconds, during business hours or at midnight — no more full voicemail boxes and lost leads.

  • Answers from your knowledge

    Its knowledge base is built from your own website and data, and refreshes automatically every week.

  • Captures leads into your CRM

    Name, company, interest, and phone are logged in HubSpot, with the call transcript attached as an activity.

  • Warm transfer

    During business hours, it detects when a call deserves a human and transfers it to your sales team with context.

  • Books after hours

    When your team is out, it offers and books a meeting on the team's real calendar, with email confirmation.

  • Secure by design

    Every integration call is signed and verified, transcripts are purged automatically, and integration failures follow a defined fallback and escalation path.

  • Consent, disclosed up front

    Every call opens by telling the caller it may be recorded and transcribed — a design built for all-party-consent jurisdictions like Florida. Transcripts attach to the CRM record and are purged automatically on schedule.

hear it

Hear a call before you book one.

Three simulated conversations — a restaurant, a hotel, and a professional-services firm — plus one in Spanish. Notice the first thing the receptionist does on every call: tell the caller it may be recorded and transcribed.

Restaurant — a dinner reservation

Read the transcript

Receptionist: Thank you for calling Casa Marina. You've reached our AI receptionist — this call may be recorded and transcribed to help with your request. How can I help you tonight?

Caller: Hi — do you have a table for four this Saturday, around eight?

Receptionist: Let me check... on Saturday I have eight fifteen or eight forty-five available. Which works better for you?

Caller: Eight fifteen is great. Oh — and one of us has a shellfish allergy. Can the kitchen handle that?

Receptionist: Absolutely — I'll note the shellfish allergy on the reservation so the kitchen sees it. May I have a name and a mobile number for the confirmation?

Caller: Sure — Sam Rivera, five five five, zero one four two.

Receptionist: Perfect, Sam — table for four, Saturday at eight fifteen, shellfish allergy noted. You'll get a text confirmation in a moment. Anything else I can help with?

Caller: No, that's everything. Thanks!

Receptionist: Our pleasure — see you Saturday.

Hotel — a room booking

Read the transcript

Receptionist: Thank you for calling Hotel Costa Azul. You've reached our AI receptionist — this call may be recorded and transcribed to help with your request. How can I help you?

Caller: Hi — I'd like a room for two, next Friday to Sunday. Do you have anything available?

Receptionist: Let me check... for those dates I have a king room with ocean view, or a double garden room. Would you like to hear the rates?

Caller: The ocean view — how much is it?

Receptionist: The king ocean view is one eighty-nine a night, breakfast included. Shall I hold it for you?

Caller: Yes, please. Could we also get an early check-in? Our flight lands at nine in the morning.

Receptionist: I'll note the early check-in request — the front desk confirms it the day before, and I'll flag your arrival time. May I have a name and a mobile number for the reservation?

Caller: Dana Whitfield — five five five, zero one nine eight.

Receptionist: All set, Dana — king ocean view, Friday to Sunday, two guests, breakfast included, early check-in requested. Your confirmation is on its way by text. Anything else?

Caller: That's everything, thank you!

Receptionist: Wonderful — we'll see you Friday.

Business services — a new-client inquiry

Read the transcript

Receptionist: Thank you for calling Meridian Advisors. You've reached our AI receptionist — this call may be recorded and transcribed to help with your request. How can I help you today?

Caller: Hi — I run a small logistics company, and I'm looking for help with our bookkeeping. Is that something you do?

Receptionist: It is — monthly bookkeeping, payroll, and tax filings are the core of what the team does. So I can point you to the right person: roughly how many employees do you have?

Caller: Twelve. And we'd want payroll too.

Receptionist: Perfect — that's exactly the kind of engagement our advisors scope on a short intro call. I can book you fifteen minutes with one of them; how does tomorrow at ten or Thursday at two look?

Caller: Thursday at two works.

Receptionist: Great. May I have your name, your company, and the best number to reach you?

Caller: Marcus Webb, Webb Logistics — five five five, zero one seven three.

Receptionist: Thank you, Marcus — Thursday at two with one of our advisors, and I've noted bookkeeping and payroll for a twelve-person logistics company. You'll get a calendar invitation shortly. Anything else?

Caller: No, that's great. Thanks.

Receptionist: Our pleasure — talk to you Thursday.

In Spanish — the same receptionist, other language

Read the transcript

Recepcionista: Gracias por llamar a Casa Marina. Te habla nuestra recepcionista virtual — esta llamada puede ser grabada y transcrita para ayudarte mejor. ¿En qué te puedo ayudar?

Cliente: Hola, ¿tienen mesa para cuatro este sábado, como a las ocho?

Recepcionista: Déjame revisar... el sábado tengo disponible a las ocho y quince o a las ocho y cuarenta y cinco. ¿Cuál te sirve más?

Cliente: A las ocho y quince, perfecto. Ah, y una persona del grupo es alérgica a los mariscos. ¿La cocina puede con eso?

Recepcionista: Claro que sí — dejo anotada la alergia a los mariscos en la reserva. ¿Me regalas un nombre y un celular para la confirmación?

Cliente: Claro: Andrés Movilla, tres cero cero, siete uno cuatro, veintidós, treinta y uno.

Recepcionista: Listo, Andrés — mesa para cuatro, el sábado a las ocho y quince, con la alergia anotada. Te llega la confirmación por mensaje de texto. ¿Algo más?

Cliente: No, eso es todo. ¡Muchas gracias!

Recepcionista: Con mucho gusto — nos vemos el sábado.

These are simulated conversations voiced with AI for demonstration — not recordings of real customer calls. Casa Marina is a fictional restaurant.

Real telephony, real AI.

A business phone line answered by an assistant that can actually do things: look the caller up, book the appointment, tell the right person. Every action it is allowed to take is written down and tested end to end before it answers a call.

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powered by novieri

Each product is designed, built, and operated by the Novieri team — with the same enterprise practices as our services: security, monitoring, and continuous improvement. You're not buying software and getting left alone; you're buying a product with a team behind it.

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